Legal

Terms of Service

These Terms of Service govern your use of slabmark.com and the Free Estimate Audit, and describe how Slabmark works with site-work contractors in southeastern North Carolina. They apply only to this website and to Slabmark’s general web presence. Any paid service Slabmark provides to a client is governed by a separate written agreement.

Effective date: 2026-08-25. Last updated: 2026-08-25.

1. Acceptance of these Terms

By using slabmark.com or by submitting the Free Estimate Audit, you agree to these Terms of Service, to Slabmark’s Privacy Policy, and to any separate written agreement that governs paid services Slabmark provides to you. If you do not agree, you should not use the site or submit the form.

2. Who Slabmark is and what these Terms cover

Slabmark is a local service business serving Fayetteville, Hope Mills, and southeastern North Carolina. These Terms govern slabmark.com, the Free Estimate Audit form, and Slabmark’s general web presence. Any paid service Slabmark provides to a client is governed by a separate written agreement between Slabmark and that client, and that agreement controls in case of any conflict with these Terms.

3. The Services Slabmark offers

Slabmark builds and manages the online system behind a contractor’s next job. The services Slabmark currently offers are:

• • Conversion-focused contractor website design, build, hosting, and routine updates.
• • Google Business Profile optimization and ongoing management to support local visibility for contractor businesses.
• • Lead capture through estimate forms, click-to-call, and basic phone-call and form tracking.
• • Missed-call follow-up — only when configured and approved by the client as part of their separate written agreement. Slabmark does not enable automatic follow-up without explicit client approval.
• • Review follow-up — neutral requests for honest reviews after completed jobs, with no review gating and no filtering by satisfaction.
• • Local SEO, service-area pages, and new service or location content.
• • Reporting — basic call and form reporting, a monthly performance summary, and a monthly strategy review on the GROWTH tier.
• • Related business-automation work reasonably related to the above and agreed in a separate written agreement.

4. No guarantees of specific outcomes

Slabmark does not guarantee any specific number of leads, jobs, rankings, traffic, revenue, return on investment, or timing. Outcomes depend on the client’s market, services, reputation, pricing, competition, and other factors outside Slabmark’s control. Slabmark builds and manages systems designed to improve opportunities and reports actual data, not invented numbers.

5. The Free Estimate Audit

The Free Estimate Audit is a publicly available contact and evaluation request submitted through a form on slabmark.com. The form captures:

• • Business name
• • Your name (the contact for the business)
• • Email
• • Phone
• • Business website (only when you provide one)
• • Primary trade (Concrete, Grading, Excavation, Hauling, Land Clearing, or Other Site Work)
• • Primary service area (free text, e.g. a city or region)
• • What you want more of (optional, multi-select from phone calls, estimate requests, Google visibility, reviews, a better website, better follow-up, or not sure)
• • Project notes and any other voluntary information you include (optional, free text up to 2,000 characters)

The form’s submit button is labeled “Get My Free Estimate Audit”. The Free Estimate Audit is a no-obligation evaluation and contact request. Slabmark may follow up with you by phone, email, SMS/text, or voicemail. There is no fee. Submitting the Audit creates no obligation to purchase and establishes no paid engagement.

6. Paid services start with a separate written agreement

Any paid service Slabmark provides begins only after both parties sign a separate written agreement. That agreement controls the service period, deliverables, fees, payment schedule, cancellation, and any other commercial terms. These Terms do not by themselves create any paid engagement.

7. Pricing and payment

Slabmark currently publishes the following Founding Client pricing on slabmark.com:

• • SETUP: $750 one time.
• • CORE: $497 per month.
• • GROWTH: $997 per month.

These are Founding Client prices for Slabmark’s first 10 active contractor clients. Founding clients keep their agreed monthly rate while continuously subscribed. Paid advertising is available after the marketing foundation is ready. Management and ad spend are quoted separately. Advertising results are not guaranteed.

Ongoing plans begin with a 90-day initial period, then become month-to-month unless the written agreement says otherwise.

Anything not addressed above — including service-period specifics, refund amount, cancellation procedure, late fee, renewal cadence, or any other commercial term — is governed by the separate written agreement, not by these Terms.

8. Client responsibilities

The client is responsible for:

• • Providing accurate information to Slabmark, including information submitted through the Free Estimate Audit.
• • Responding to Slabmark’s reasonable communications within a reasonable time.
• • Providing timely approvals, content, and access (for example, to the client’s Google Business Profile or other third-party platforms) that Slabmark reasonably requests to perform the services.
• • Using Slabmark’s services in accordance with applicable law and these Terms.

Where the client asks Slabmark to act on the client’s behalf in third-party platforms, the client remains responsible for the underlying accounts, the third-party’s terms, and any costs the third party charges the client directly.

9. Third-party platforms and dependencies

Slabmark’s services rely on third parties Slabmark does not control, including (without limitation): Google Business Profile, Google Maps, search engines, telephony providers (currently Google Voice for the business line shown on slabmark.com), website hosting, email delivery, analytics, and database platforms. Slabmark is not responsible for outages, ranking changes, policy changes, suspensions, or feature changes imposed by those third parties, and Slabmark does not guarantee continuous availability of any third-party service.

10. Authorized access and credentials

When the client gives Slabmark credentials for any third-party platform, the client authorizes Slabmark to use those credentials solely to deliver the work the client has agreed to in the separate written agreement. The client may revoke Slabmark’s access at any time by written notice; reasonable wind-down time may apply. Slabmark takes reasonable steps to protect credentials and uses them only for the client.

11. Intellectual property

These Terms describe only reasonable, baseline distinctions between what each party owns. Any more specific ownership, license, or work-for-hire arrangement is governed by the separate written agreement.

• • Slabmark’s pre-existing tools, processes, templates, and know-how remain Slabmark’s.
• • Client-supplied content (logos, photos, project descriptions, business information) remains the client’s. The client grants Slabmark a limited, non-exclusive license to use that content solely to perform the services the client has agreed to.
• • Any website or work product Slabmark creates for the client is delivered to the client under the separate written agreement; these Terms alone do not transfer or assign any ownership.

12. Acceptable use

When using slabmark.com or any form Slabmark provides, you agree not to:

• • Submit unlawful content through any form on the site.
• • Attempt to disrupt or gain unauthorized access to the site or its underlying systems.
• • Use the site to harass Slabmark or its staff.
• • Impersonate any other person or entity.

Slabmark may suspend or restrict your ability to submit forms for any material breach of this section.

13. Communications — phone, email, and one-to-one SMS (no automated marketing SMS)

For the Free Estimate Audit and any other inquiry you start or invite, Slabmark may contact you by phone, email, SMS/text, or voicemail. This may include leaving a voicemail at the number you provided.

Message and data rates may apply to any SMS/text messages you receive.

Slabmark uses Google Voice (business line (910) 364-9468) for these communications, and uses them only for one-to-one SMS/text messaging initiated or reasonably expected by the recipient — for example, responding to a Free Estimate Audit request, an inquiry, a service request, an appointment, follow-up, or other business communication you started or invited.

Slabmark does not currently send automated marketing text messages, bulk SMS, promotional SMS campaigns, scheduled marketing texts, or automated SMS lead sequences.

You may ask Slabmark to stop contacting you at any time, including by replying STOP to a text message where applicable, by replying to an email, or by emailing hello@slabmark.com.

14. Privacy

Slabmark’s Privacy Policy describes what Slabmark collects, how it uses it, and the choices you have. The Privacy Policy — not these Terms — governs those questions.

15. Availability and changes to the site and services

slabmark.com and Slabmark’s services are provided on a reasonable-effort basis and may be modified, paused, or discontinued at any time. Slabmark does not guarantee uninterrupted availability.

16. Disclaimer of warranties

To the maximum extent permitted by applicable law, slabmark.com and Slabmark’s services are provided “as is” and “as available,” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted availability. No advice or information obtained from Slabmark creates any warranty not expressly stated in these Terms.

17. Limitation of liability

To the maximum extent permitted by applicable law, Slabmark is not liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost business, lost leads, lost revenue, lost goodwill, or loss of data, arising out of or related to these Terms, slabmark.com, or Slabmark’s services, even if Slabmark has been advised of the possibility of those damages.

Where you have actually paid Slabmark under a separate written agreement in the twelve (12) months immediately before the event giving rise to a claim, Slabmark’s total cumulative liability for that claim is limited to the amount actually paid in that twelve-month period under that agreement. Where you have not paid Slabmark under any separate written agreement, the cap above does not apply; Slabmark’s liability is in any case limited by applicable law.

18. Indemnification

You agree to defend, indemnify, and hold Slabmark harmless from claims arising out of (a) your breach of these Terms, (b) your submitted content, or (c) your use of slabmark.com or Slabmark’s services in violation of applicable law or any third party’s rights. Slabmark will give reasonable notice and an opportunity to defend.

19. Governing law and venue

These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-laws principles. The state and federal courts located in North Carolina have exclusive venue for any dispute, except that either party may seek injunctive relief in any court of competent jurisdiction.

20. Changes to these Terms

Slabmark may update these Terms from time to time. When Slabmark does, the “Last updated” date at the top of this page and the “Last updated” date at the bottom of this page will change. For material changes, Slabmark will provide additional notice (for example, by updating the home page or by emailing current clients). Your continued use of slabmark.com after the update takes effect means you agree to the updated Terms.

21. General Provisions

Severability. If any provision of these Terms is held unenforceable, the remaining provisions remain in effect, and the unenforceable provision will be reformed to the minimum extent necessary to make it enforceable without changing its intent.

Waiver. A failure or delay by Slabmark to exercise any right or remedy under these Terms is not a waiver of that right or remedy. Any waiver must be in writing and signed by Slabmark to be effective.

Authority of a business representative. When an individual submits the Free Estimate Audit, accepts these Terms, or otherwise acts on behalf of a business, that individual represents that they have authority to bind that business, and Slabmark may rely on that representation.

No partnership, joint venture, employment, fiduciary, or agency relationship. Use of slabmark.com or Slabmark’s services does not, on its own, create any partnership, joint venture, employment, fiduciary, or agency relationship between you and Slabmark, and neither party has authority to bind the other except as expressly stated in a separate written agreement.

Assignment limits (non-paid use). You may not assign or transfer your rights or obligations under these Terms without Slabmark’s prior written consent. Any paid-service assignment between Slabmark and a client is governed by the applicable written client agreement between them, not by these Terms.

Survival.Provisions of these Terms that by their nature should survive termination or expiration — including the intellectual-property, limitation-of-liability, indemnification, and applicable dispute-resolution provisions — survive.

22. Contact Slabmark

Slabmark is a local service business serving Fayetteville, Hope Mills, and southeastern North Carolina. Questions about these Terms can be sent to:

• • Email: hello@slabmark.com
• • Phone: (910) 364-9468
• • Service area: Fayetteville, Hope Mills, and southeastern North Carolina

Effective date: 2026-08-25. Last updated: 2026-08-25.